Category: UX
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Solar Customer App
Selling direct to consumers through a web interface would allow us to streamline the purchasing process, provide customers with an accessible, user-friendly platform to explore products, customize their solar installations, and complete purchases at their convenience See the full case study here
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Research
I have worked with many amazing UX researchers and have learned so much from them but I have not always had the privilege of working at a company that prioritizes research enough to have a dedicated researcher. Because of this, I have tried to compile everything I have learned from them and from other designers,…
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Design Values
In our pursuit of establishing design values for the UX team, we placed a dual emphasis on universal UX principles and our company values—Be The Guide, Sincere Sustainability, and Elevate Everything. This collaborative effort unfolded through a series of workshops, discussions, and exercises where we sought alignment with our organizational ethos. During this iterative process,…
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Solar Mobile App
I updated our existing app to match our marketing materials. Customers who installed this app had NPS score that were 40 points higher than those who didn’t. Who could have predicted that customers would like to be informed? Hint: everyone predicted that.
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Design Assessment
I started with comprehensive market research to understand the evolving landscape of design trends and industry demands. I looked at job descriptions from various companies and roles are analyzed to pinpoint the common skills and qualifications expected of professionals in the field. This research was the basis for building our competency framework. Then I categorized…
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Creative Weekly
Every week we have a creative weekly meeting. The designers come every week and every other week we combine with the product management team and collaborate. I call them Creative Weekly and Cross Functional Creative Weekly. The cross functional meeting is a little more focused on research and the design activities are more around problem…
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Design Checklists:
📕 Pre-Project Considerations: 📗 Post-Project Validation:
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HR Web App
Do you want to know how awesome your employees are? Well now you can. Side note: I always found the term human resources kind of demeaning. It is something our alien overlords, or more likely robot overlords, will call us in the future. Check out the case study here
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Employee Performance App
I wish I could perform at a higher level. Michael Jordan in his prime would be the baseline of where I would like to be from a professional level… Maybe some performance enhancing software would help me get there. See the full case study here
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Workout App
This app is supposed to make exercising easier. I tried it and exercising was still hard. I guess it’s back to the drawing board. See the full case study here