Feedback
Reviews
Time
⏲
1hr/User
Difficulty
🕹
Hard
Materials
📦
Recording equipment
Spreadsheet to track responses
Incentives
People
🕴
2 Reserachers
2+ Users
Overview
Feedback Reviews involve gathering any knowledge others may have in the organization, other research that’s been done, customer feedback we may have, etc. before beginning a project.
What
Feedback Reviews involve gathering any knowledge others may have in the organization, other research that’s been done, customer feedback we may have, etc. before beginning a project.
Tools for this task:
- View prior research reports
- Read recent user reviews of our product online
- Review NPS scores
Resources
None
Tools
None